Accessibility Statement
We're committed to making our website accessible to everyone
Last Updated: January 1, 2025
Our Commitment to Accessibility
Los Angeles Roofing Masters is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We believe that everyone should have equal access to information and functionality, regardless of their abilities or the technologies they use to access our website.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
This website is partially conformant with WCAG 2.1 level AA."Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
Visual Accessibility
- High contrast color schemes
- Scalable text and images
- Clear visual hierarchy
- Alternative text for images
Keyboard Navigation
- Full keyboard accessibility
- Logical tab order
- Visible focus indicators
- Skip navigation links
Screen Reader Support
- Semantic HTML structure
- ARIA labels and descriptions
- Descriptive link text
- Form labels and instructions
Responsive Design
- Mobile-friendly interface
- Flexible layouts
- Touch-friendly controls
- Zoom compatibility up to 200%
Technical Specifications
Accessibility of this website relies on the following technologies:
- HTML5 semantic markup
- CSS3 for styling and layout
- JavaScript for enhanced functionality
- ARIA (Accessible Rich Internet Applications) attributes
- SVG graphics with alternative text
These technologies are relied upon for conformance with the accessibility standards used.
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are actively working to address the following known issues:
- Some third-party embedded content may not be fully accessible
- Certain interactive elements may require JavaScript to be enabled
- Some PDF documents may not be fully accessible (we're working to remediate these)
- Video content may not have complete captions (being added progressively)
We are committed to addressing these issues and improving accessibility continuously.
Assessment Approach
Los Angeles Roofing Masters assessed the accessibility of this website by the following approaches:
- Self-evaluation: Internal review using accessibility guidelines and tools
- Automated testing: Using accessibility scanning tools and validators
- Manual testing: Keyboard navigation and screen reader testing
- User testing: Feedback from users with disabilities
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Contact Methods
Phone: (833) 705-3511
Email: accessibility@laroofingmasters.com
Mail: 200 North Spring St, Los Angeles, CA 90012
Response Time
We aim to respond to accessibility feedback within 2 business days and to resolve issues within 10 business days when possible.
When contacting us about accessibility, please include:
- The specific page or feature you're having trouble with
- The assistive technology you're using (if applicable)
- A description of the problem you encountered
- Your preferred method of contact for our response
Alternative Access Methods
If you're unable to access any content or use any feature on our website due to a disability, we're happy to provide alternative access methods:
- Phone consultations for service information
- Email communication for estimates and scheduling
- In-person meetings when possible
- Alternative document formats upon request
- Assistance with online forms and applications
Contact us at (833) 705-3511to discuss alternative access options.
Ongoing Accessibility Efforts
We are committed to continuous improvement and regularly:
- Review and update our accessibility policies
- Conduct accessibility audits of new content
- Train our team on accessibility best practices
- Monitor accessibility compliance with automated tools
- Gather and respond to user feedback
- Stay current with accessibility standards and guidelines
Need Assistance or Have Feedback?
We're here to help ensure you can access all our services and information