Privacy Policy

Los Angeles Roofing Masters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (phone number, email address, mailing address)
• Property information (address, type of property, roofing needs)
• Insurance information (when relevant to services)
• Payment information (processed securely through third-party providers)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide roofing services and customer support
• Process service requests and appointments
• Communicate about services, estimates, and project updates
• Process payments and manage billing
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and ensure security

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: Third-party vendors who assist with business operations (payment processing, scheduling, etc.)
• Insurance Companies: When processing insurance claims with your consent
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of business assets
• Emergency Situations: To protect health, safety, or property

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request information about the personal data we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing in certain circumstances

To exercise these rights, contact us at privacy@laroofingmasters.comor call (833) 705-3511.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. For more information, see our Cookie Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us: