Terms of Service

By accessing and using the Los Angeles Roofing Masters website or engaging our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your relationship with Los Angeles Roofing Masters ("Company," "we," "our," or "us") regarding your use of our website and roofing services.

Los Angeles Roofing Masters provides professional roofing services including:

• Residential and commercial roof repair
• Complete roof replacement and installation
• Emergency roofing services
• Roof inspections and assessments
• Gutter installation and repair
• Insurance claim assistance
• Preventive maintenance programs

All services are provided by licensed, bonded, and insured professionals in accordance with California state regulations and local building codes.

Permitted Use

You may use our website for:

• Obtaining information about our services
• Requesting estimates and scheduling appointments
• Contacting our team
• Reading educational content and resources

Prohibited Use

You may not use our website to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Use automated systems to access the website
• Copy, reproduce, or distribute our content without permission

Estimates and Contracts

• All estimates are provided free of charge and are valid for 30 days
• Written contracts are required for all work exceeding $500
• Changes to contracted work require written approval
• Payment terms will be specified in each contract

Warranties

• Lifetime Craftsmanship Warranty on our installation work
• Manufacturer warranties apply to all materials
• Warranty terms are detailed in service contracts
• Warranties may be voided by unauthorized modifications

Emergency Services

• 24/7 emergency response available
• Emergency rates may apply for after-hours service
• Temporary repairs may be necessary before permanent solutions
• Safety is our top priority in all emergency situations

• Payment terms are specified in each service contract
• We accept cash, check, and major credit cards
• Financing options are available for qualified customers
• Insurance payments are accepted when applicable
• Late payment fees may apply as specified in contracts
• Liens may be filed for unpaid balances as permitted by law

Our Insurance Coverage

• General liability insurance: $2,000,000
• Workers' compensation insurance for all employees
• Bonding coverage for customer protection
• Professional liability insurance

Limitation of Liability

Our liability is limited to the cost of services provided. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for services.

Customer Responsibilities

• Provide safe and reasonable access to work areas
• Remove or protect personal property as advised
• Disclose known hazards or special conditions
• Maintain adequate homeowner's insurance

All content on this website, including text, graphics, logos, images, and software, is the property of Los Angeles Roofing Masters and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

Resolution Process

1. Direct communication with our customer service team
2. Mediation through a mutually agreed mediator
3. Binding arbitration if mediation fails
4. Legal action as a last resort

Governing Law

These terms are governed by the laws of the State of California. Any legal proceedings will be conducted in Los Angeles County, California.

• Customers may cancel appointments with 24-hour notice
• Contracted work may be cancelled within 3 business days of signing
• Cancellation fees may apply for work already commenced
• Materials ordered specifically for your project may not be returnable
• Emergency services cannot be cancelled once technicians are dispatched

We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the modified terms.

For questions about these Terms of Service, contact us: